Service, beyond standard.
The future of hospitality lives in the everyday details. Rana connects them all — effortlessly.
We make guest experiences seamless and staff communication instant — no apps, no chaos, just calm concierge control.
Zero-Training Guest Request System
Empower your team with a concierge that works straight from WhatsApp. No apps, no downloads — just seamless, intuitive communication guests already use daily.
Role-Based Access & Department Logging
Ensure managers, spa teams, and housekeeping only see what they need. Every request is tagged, tracked, and logged for performance insights and service transparency.
Smart Task Routing on Autopilot
Requests for towels, massages, or cleaning? Routed instantly to the right department. Staff confirm via WhatsApp ("ACK", "Done") for effortless coordination.
Works With the Systems You Already Use
Rana connects smoothly with your existing workflows — no tech headaches. Whether you’re a boutique townhouse or a multi-site group, Rana integrates invisibly.
Staff Alerts & SLA Reminders
Optional staff productivity tracking keeps your team on time and responsive. Missed acknowledgments trigger follow-ups — no more dropped requests
Simple Pricing, Elegant Experience
From £150/month (or £1,500/year), Rana offers an unmatched return on guest satisfaction. Premium concierge service, without the training curve or overhead.